Vintage ITS 1210 W. 5th Street
Austin, Texas 78703
512-481-1117
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A personal message to the CEO
The golden rule for every business man is this:
"Put yourself in your customer's place."
Orison Swett Marden

Having operated a small business for over ten years, we understand the many challenges you face: the budget constraints, meeting payroll and paying suppliers, managing the trade-offs between growth and profitability. We understand the urgency associated when a system goes down and it is costing your company money for every minute it's not operational. We have helped our customers overcome these and many other obstacles by providing them with the technological resources to help them to run their businesses. We welcome an opportunity to put our 30 years of technology experience to work for you.

To see whether we can help, we've included 10 questions every CEO should ask their IT Support staff. If you are not comfortable with the responses then call us to see if your company qualifies for a free mini-audit of your network. Information about the mini-audit is also below.

We look forward to making your acquaintance.

Steve & Sheryl Hanes
512-481-1117 or ceo@vintageits.com

Top 10 Questions for CEO's to ask their IT Support

Ask your current IT provider the following ten questions and assess your comfort level with the answers.

  1. How do you know that we had a successful backup of our data last night?
  2. When was the last time you tested a restore of our backups?
  3. If one of my employee's hard drive crashed how would you recover their data?
  4. How do you secure the companies' data from a disgruntled employee?
  5. Where is the list of critical files to be backed up every night?
  6. When Microsoft issues security warnings how long is it before you know about it?
    1. How are you notified?
  7. If one of our servers has a hardware failure like a bad motherboard, controller, or hard drive, how long will my business be without our network?
    1. What services will be unavailable?
    2. Describe the process for repairing.
  8. If we had a fire how long before you could restore our IT systems?
    1. List each major system and describe the time to restore.
    2. Describe the process.
  9. Where is the list of all the passwords to my systems?
    1. How do you secure that list?
  10. What have you done to protect my computers and data from hackers and viruses and spyware?
    1. If those systems are not working how long before you are notified that they are failing?

Take A Mini Network Audit

There is a way to find out where your business is at risk due to IT. And, you can find out how much it will cost to fix it. The Network Mini-Audit is a high-level assessment of your network and it is designed to identify potential digital security risks, data risks, and performance bottlenecks.

Vintage IT Services will spend about an hour onsite evaluating the current network configuration. Our technicians will identify some of the potential risks to the customer's business and will provide basic network documentation and recommendations.

To find out if your business qualifies for a mini network audit at no charge, please contact us at 512-481-1117 or ceo@vintageits.com.