Small & Medium Businesses
Your small or medium sized business is using the same Microsoft software that the largest companies use. You need the same skills to keep your networks running as they do. You just don’t need those skills as often. Whether you need a highly trained engineer every day, once a week, or once a month; Vintage IT Services can supply the skills when you need them.
Businesses of all sizes face the same computer network challenges including firewalls, server downtime, software licensing, virus protection, and data backup. Oftentimes these costly computer problems require trained technical staff and constant upkeep.
Vintage IT Services provides small and medium sized businesses with the same computer and network management services utilized by enterprise-level companies. Using an infrastructure of servers, networks, monitoring systems, and applications, they are able to cost-effectively serve their customers with the latest advances in IT support.
As a Microsoft Small Business Specialist, we are experienced with the risk assessment
and budget concerns of the business owner.
Anti-Virus Services
Central management of systems to protect the client’s network against viruses, spyware, malware, trojans, and other attempts by outsiders to compromise the network.
Back-up Services
Evaluation and ongoing support of all operation files assuring that in the event of any failure or operational threat, the data can be recovered.
Cloud Services
Redundant and virtualized data center to eliminate the need to purchase hardware for applications that will run in the Cloud that is fully managed by Vintage IT Services.
Disaster Recovery Services
Development of advanced arrangements and procedures to enable an organization to either maintain or quickly resume mission-critical functions within a specified time frame, minimizing loss to the organization.
Documentation Services
Providing the narrative and graphical description of the network to describe its use to both management and technical personnel.
Email Services
- Management and monitoring
- Microsoft Exchange
- Antivirus protection
- Spyware protection
- Spam
- Mail security
Hardware Maintenance Services
Remedial repair and maintenance of hardware to include PC, server, network, and printing devices.
Help Desk Services
Services that handle a client’s internal queries and operational problems about IT related issues to include hardware and software support, logging of problems, dispatch of service technicians or parts, and training coordination.
Migration Services
The movement of data from one device to another, which helps lessen the risk of data loss, minimizes threats to data integrity, and avoids productivity slowdowns during data transport.
Monitoring Services
This service enables systems to monitor servers, desktops, printers, and other network devices to proactively identify problem areas.
Moves, Adds & Changes
The moving, adding, and/or changing of IT hardware or users.
Network Health Reporting
Documentation and reporting of the overall condition of the network in a pre-determined format and time frame.
Onsite Engineering Support
The dispatch of technicians to a client’s site for the purpose of remedying problems that can not be fixed remotely.
Patch Management Services
The management of all software enables changes required to assure the overall updating and upgrading of a system or network.
Physical Infrastructure
- Cabling & cable management
- Server room environment monitoring
- Internet connectivity
- Firewall
- Intrusion detection
- Content filter
- Wireless networking
- Switching
- Power management
Purchasing Services
Specifying, ordering, receiving, tracking, warranty tracking, and service renewals on the client’s behalf.
Project Management Services
The discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
Remote Backup Services
A remote, online, or managed backup service to provide users with an online system for backing up and storing computer files.
Spam Filtering Services
The processing and organizing of emails.
Software Licensing Management
Tracking and inventorying software licenses for an organization.
Software Support
Responding to the client’s needs in relation to software products, application operations, application management, application maintenance, and application enhancement.
Vendor Management
Providing responsibility for the communications to all of client’s IT related vendors and the clarification and resolution of all issues.
Workstation Maintenance
Assure the availability and operation condition of a standalone workstation or one connected to a network.
